Terms and Conditions for Highland Hearth

Welcome to Highland Hearth. These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our online platform, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access our services.

1. Services Offered

2. Use of Our Online Platform

You agree to use our online platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our online platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our online platform.

3. Orders and Payments

All orders placed through our online platform are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product or service, error in your order, or other reasons.

Prices for our products and services are subject to change without notice. Payment must be received in full before an order is confirmed or services are rendered.

4. Cancellations and Refunds

Specific cancellation and refund policies apply to custom cake orders, catering services, and baking workshops. These policies will be communicated at the time of booking or order placement. Generally, refunds for cancellations may be subject to a fee or may be offered as store credit, depending on the timing of the cancellation relative to the service date.

Please contact our team directly for detailed information regarding our cancellation and refund policy for your specific order or service.

5. Intellectual Property

All content on this online platform, including text, graphics, logos, images, and the compilation thereof, and any software used on the online platform, is the property of Highland Hearth or its suppliers and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our online platform without our prior written consent.

6. Disclaimer of Warranties

Our online platform and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Highland Hearth does not warrant that the online platform will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

In no event shall Highland Hearth, its directors, employees, or agents be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever arising out of or in connection with the use or performance of our online platform, with the delay or inability to use our online platform, or for any content, products, or services obtained through our online platform.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

9. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our online platform following the posting of revised Terms and Conditions means that you accept and agree to the changes.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Highland Hearth

18 Maxwell Road,

#01-07 Maxwell Chambers, Singapore, 069114